~ Our Return Policy

We want you to be happy with your purchase. You are welcome to exchange an item in new condition within 30 days of purchase. In no event will the Company be obligated to accept the exchange of merchandise that has been damaged through the customer's actions or omissions. Damage occurring during return shipment will be the responsibility of the customer.

(Note: We accept returns just for Secret of the Himalayan products ordered directly from Swisa, Inc. via this website or telephone). If you purchased the products at one of our distributor locations nationwide and internationally, please return to the store/kiosk/point of sale where you purchased the goods as each point of sale has its own policies.

~ How do I return products?

If you are wishing to exchange your product, please ship the product back to our offices in its original package. Please enclose a letter that specifies your name, contact information, order number, and the reason for the return. We will review your request and do the best to accommodate you. You may also use the form below to send your return request.

Ship Returns to: Swisa, Inc. - 525 International Pkwy, Suite 601 - Richardson, TX 75081

~ Request Return Online Form

Fill out the form below and be sure to completely enter your information in all the areas provided.